Terms of service

This website is operated by Zynvia. Throughout the site, the terms “we”, “us” and “our” refer to Zynvia.

By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not access the website or use our services.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have given us permission to allow any minor dependents to use this site.

You may not use our products or website for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our website.

2. Products and Services

We sell physical products, including books and related items, through our online store.

We make every effort to display product images, descriptions, prices, and availability as accurately as possible. However, we do not guarantee that all product descriptions, images, colors, or other content on the site will be completely accurate, current, or error-free.

Actual product appearance may vary slightly depending on screen settings, printing differences, packaging updates, or supplier changes.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

3. Pricing and Payment

All prices are listed in the currency shown on our website.

We reserve the right to change product prices at any time without notice. Price changes will not affect orders that have already been placed and confirmed.

Payment must be completed at checkout before your order is processed. By providing payment information, you confirm that you are authorized to use the payment method provided.

4. Order Acceptance

After placing an order, you may receive an order confirmation email. This email confirms that we have received your order, but it does not guarantee acceptance of the order.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to product availability, suspected fraud, incorrect pricing, incorrect product information, or issues with payment authorization.

If we cancel your order after payment has been made, we will issue a refund to your original payment method.

5. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Because some products may be fulfilled through trusted fulfillment partners, delivery times may vary depending on your location, carrier availability, customs processing, and other circumstances outside of our control.

Estimated delivery times are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, incorrect addresses, weather, holidays, or other events beyond our control.

6. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Please review our Return and Refund Policy before placing an order. To request a return or refund, you must contact us at officialzynvia@gmail.com with your order number and relevant details.

7. Accuracy of Billing and Shipping Information

You agree to provide current, complete, and accurate purchase, billing, and shipping information for all orders placed through our store.

We are not responsible for orders delayed, lost, returned, or delivered incorrectly due to inaccurate or incomplete information provided by the customer.

If you notice an error in your order information, please contact us as soon as possible at officialzynvia@gmail.com. Once an order has been processed or shipped, we may not be able to make changes.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, icons, product descriptions, layouts, and design elements, is owned by or licensed to Zynvia unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, or exploit any part of our website or content without our written permission.

9. Prohibited Uses

You agree not to use our website or services:

• For any unlawful purpose

• To violate any laws or regulations

• To infringe upon our intellectual property rights or the rights of others

• To submit false or misleading information

• To upload or transmit viruses, malware, or harmful code

• To collect or track personal information of others

• To interfere with the security or functionality of the website

• To engage in fraudulent, abusive, or harmful activity

We reserve the right to terminate your use of the website or services if you violate any prohibited use.

10. Third-Party Services and Links

Our website may include links to third-party websites, apps, tools, or services that are not owned or controlled by us.

We are not responsible for the content, accuracy, policies, practices, or services of third-party websites. Your use of third-party websites or services is at your own risk.

Please review the policies and terms of any third-party websites before using them.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information on the website is inaccurate, even after an order has been submitted.

13. Limitation of Liability

To the fullest extent permitted by law, Zynvia] shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages resulting from your use of our website, products, or services.

This includes, but is not limited to, damages related to delays, lost orders, website errors, service interruptions, data loss, or product misuse.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

14. Disclaimer of Warranties

Our website, products, and services are provided on an “as is” and “as available” basis, unless otherwise stated.

We do not guarantee that the website will be uninterrupted, secure, error-free, or that any defects will be corrected.

We do not guarantee that the products or services will meet your specific expectations.

15. Indemnification

You agree to indemnify and hold harmless Zynvia, its owners, employees, contractors, partners, suppliers, and service providers from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

16. Severability

If any part of these Terms of Service is found to be unlawful, void, or unenforceable, that part will still be enforceable to the fullest extent permitted by law. The unenforceable portion will be considered separate from these terms and will not affect the validity of the remaining sections.

17. Termination

These Terms of Service remain effective unless terminated by either you or us.

We may terminate or suspend your access to our website or services at any time if we believe you have violated these terms.

The obligations and liabilities of the parties incurred before termination shall survive the termination of these Terms of Service.

18. Governing Law

These Terms of Service shall be governed by and interpreted according to the laws of Singapore, without regard to conflict of law principles.

19. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.

It is your responsibility to review this page periodically for changes. Continued use of our website after changes are posted means you accept those changes.

20. Contact Information

Questions about these Terms of Service should be sent to us at:

officialzynvia@gmail.com